Privacy Policy

Privacy Policy

Privacy Policy

Please use the following question information for technical support requests only

Privacy Policy for VyomCloud

This privacy statement describes how VyomCloud collects and uses the personal information you provide on our website: https://vyomcloud.com/. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

EU Residents

For users residing in the European Union, please read our EU Data Protection document carefully, located here: https://www.vyomcloud.com/privacy-policy-eu. It provides you with the information required to comply with the General Data Protection Regulation (GDPR) rules.

Cookies and Tracking

When you use our services, we send one or more cookies—a small file containing a string of characters—to your device that uniquely identifies your browser. We use cookies to improve the quality of our service, including for storing user preferences, tracking user trends, and providing you with a better experience. We may set one or more cookies in your browser when you use our services or one of our partner’s services.

Data Collection and Use

Personal Information

We collect the following personal information from you:

  • Contact Information: Name, email address, mailing address, phone number
  • Billing Information: Credit card number, billing address
  • Unique Identifiers: Username, account number, password
  • Company Information: If registering on behalf of your organization, your company’s name, mailing address, and other relevant information
  • IP Address: At the time of placing an order or accessing your account

Sensitive Information

VyomCloud collects and treats sensitive information in terms of the Information Technology Act, 2000 and the rules thereunder.

Choices for Personal Information

  1. Account Password: Registration may require you to create a password, which is considered confidential and sensitive information. This is retained within VyomCloud’s database and is used solely for accessing services.

  2. Financial Information: Bank details may be visible on cheques sent for payment of services, but complete bank account details are never noted or processed by VyomCloud. Payments made through our secure Payment Gateway (CCAVENUE) are PCI compliant and do not retain sensitive information beyond the necessary period.

Automatically Collected Information

As with most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system. We use this information to:

  • Respond to customer service and offer requests
  • Administer your account
  • Improve our website and marketing efforts

Choice/Opt-Out

You may choose to stop receiving our emails by logging into your account and updating your notification selections or by contacting us at info@vyomcloud.com. We enable you to create an account and share information such as messages, offers, and requests with others.

Information Sharing

We share your personal information with third parties only as described in this privacy statement. We do not sell your personal information to third parties. We may provide your personal information to companies that provide services to help us with our business activities, such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us. We may also disclose your personal information:

  • As required by law, such as to comply with a subpoena or similar legal process
  • When we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request
  • If VyomCloud is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information
  • To any other third party with your prior consent to do so

Cookies and Tracking Technologies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site but do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser, while a persistent cookie remains on your hard drive for an extended period. You can remove persistent cookies by following directions provided in your internet browser’s “help” file.

We use Google Analytics, a third-party tracking service, which uses cookies to track non-personally identifiable information about our visitors to our site in aggregate to capture usage and volume statistics. Our partners, affiliates, and service providers use session ID cookies to make it easier for you to navigate our site.

Web Beacons

Our web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

Links to Other Websites

Our site includes links to other websites whose privacy practices may differ from those of VyomCloud. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

Additional Policy Information

Our website includes Widgets, which are interactive mini-programs that run on our site to provide specific services from other companies (e.g., displaying news, opinions, music, etc.). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.

Our website offers publicly accessible blogs and community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

You can link to our site using social networking services such as Facebook and Twitter. These services will authenticate your identity and provide you with the option to share certain personal information with us, such as your sign-in information, name, and email address to link between the sites. Services like Facebook and Twitter give you the option to post information about your activities on this website to your profile page to share with others within your network.

With your consent, we may post your testimonial along with your name. If you want your testimonial removed, please contact us at info@VyomCloud.com.

Security

The security of your personal information is important to us. Personal information, especially sensitive information about users that is maintained on VyomCloud systems, is protected using industry-standard security measures. We maintain a variety of physical, electronic, and procedural safeguards to guard your personal information. Additionally, we use encryption technologies to protect your account information wherever required. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at info@VyomCloud.com.

You should be aware that VyomCloud has no control over the security of other sites on the Internet you might visit, interact with, or from which you buy products or services. You should keep your username, password, or other access information safe and confidential to protect against unauthorized access to your account information and services. You must also adopt passwords that others may not guess easily. You may request that VyomCloud delete your personal information from our systems and records.

Additionally, you may delete your account at any time at your own free will. However, due to technical constraints and the fact that we back up our systems at regular intervals, personal information may continue to reside in our systems after deletion for some limited time.

VyomCloud, holding sensitive/personal data or information of providers of information, shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under the User Agreement or any other law for the time being in force, or unless ordered to the contrary by any order of a court of law. The information collected shall be used for the purpose for which it has been collected.

The information is collected and retained by VyomCloud on its server located at Noida, UP, India.

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, you may log in to your account or contact us directly at info@VyomCloud.com.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

You can contact us about this privacy statement by writing to or emailing us at the address below:

VyomCloud
A-43, Sector 63
Noida, Uttar Pradesh 201301
India
+91-120-4840004
Email: info@VyomCloud.com